Reviews

IT Services and Ongoing Support for Court Reporting Agencies 5.0

Feedback:
Their services and support have been satisfactory, and any technology they have provided has run faithfully for years. General Network goes above and beyond to be available, leading to a successful longterm relationship. Their team provides quality support and is on time.

Charlie Savage

Description:
General Network provides IT services and ongoing support to a court reporting agency. Their team provides licenses, email server migration support, and infrastructure upgrades.

Charlie Savage

Client Info

Location: Glendale,  United States

Source:
IT Services for Homeless Shelter 5.0

Feedback:
The systems are functioning as expected and the in-house team has been able to work more efficiently. General Networks goes above and beyond to meet all needs, while their wide range of expertise helps them successfully handle a variety of tasks. 

Chris Amerine

Description:
General Networks built a Power BI tool, integrated it with Office 365, and added radio buttons. They also set up unique sign-in logos, helped with software licensing, and provided other IT services.

Chris Amerine

Client Info

Location: Los Angeles,  United States

Source:
Managed IT Services for Investment Firm 5.0

Feedback:
Delivering solutions to challenges quickly, General Networks ensures the system runs smoothly. The team’s responsiveness supports quality services, which makes them a valuable partner.

Elliot Zeelander

Description:
General Networks manages IT services for an investment firm. The team informs hardware and software decisions in addition to providing day-to-day support.

Elliot Zeelander

Client Info

Location: Los Angeles,  United States

Budget: $10k to $49k

Source:
Cybersecurity Upgrades for Logistics & IT Solutions Agency 5.0

Feedback:
The team’s scheduling and communication capabilities differentiate them from other IT service providers, supplementing a decade-long engagement. In the most recent project, General Networks uncovered problems that internal stakeholders weren’t aware of and quickly fixed them.

Lynn Dines

Description:
General Networks executed infrastructure upgrades to ensure compliance with NIST. Deliverables included vulnerability assessments, an automated training program, a patching system, and network configuration.

Lynn Dines

Client Info

Location: Los Angeles,  United States

Budget: $50k to $199k

Source:
Managed IT Service for Manufacturing Firm 5.0

Feedback:
The business has been functioning without interruptions and the in-house team is satisfied. General Networks' expertise, collaborative working environment, and the ability to respond right away made them a reliable partner.

Description:
General Networks has been providing comprehensive IT support that includes maintaining servers and computers, addressing any IT issues that arise, and helping with annual equipment replacement.

Client Info

Location: United States

Budget: $50k to $199k

Source:
Email Server Update for Private Insurance Company 5.0

Feedback:
The transfer ran smoothly, and General Networks sent regular status reports as it progressed. They managed the project well and were always responsive. Their thoroughness and attention to detail made them good partners.

Steve Soules

Description:
General Networks migrated email servers for a private insurance company from Microsoft Exchange 2010 to Office 365. They set up necessary scripts within the existing server and monitored the process.

Steve Soules

Client Info

Location: Calabasas,  United States

Source:
Cloud Migration for Real Estate Company 4.5

Feedback:
General Networks provides reliable, top-quality IT support. The upgrades they've made have helped improve internal efficiencies, saving the business a lot of time in the process. Responsive, accessible, and organized in their approach, they continue to be great partners.

Description:
General Networks provides IT services and support for various projects as needed, including upgrading a server to a cloud-based platform.

Client Info

Location: United States

Source:
IT Managed Services for Cabling Company 5.0

Feedback:
Business efficiency has improved significantly since General Networks stabilized the unpredictable system. Although there isn’t a formal ticketing process in place, their support team manages to respond and resolve issues at a rapid pace. The quality of their network services is unmatched.

David Burr

Description:
As the host of the network’s infrastructure, General Networks provide ongoing support and maintenance for the system. This includes help desk assistance, hardware maintenance, and data security updates.

David Burr

Client Info

Location: Los Angeles,  United States

Budget: $50k to $199k

Source:
Managed IT for Country Club 5.0

Feedback:
The system is functional and current. The team’s hands-on approach plays a role in the partnership’s success. They are easy to communicate with and have strong IT expertise. Expect a staff that prides in their work and ensures the best quality results.  

Quiana Ramos

Description:
General Networks provides managed IT services to maximize efficiency. They’ve created a ticketing system, updated the Wi-Fi network, and continue to do testing. The team works with third parties as needed.  

Quiana Ramos

Client Info

Location: Costa Mesa,  United States

Budget: $50k to $199k

Source:
IT Managed Services for Business Law Firm 5.0

Feedback:
General Networks has proved to be a significant upgrade over a previous vendor who failed to effetely solve frequently occurring issues. Their responsiveness and technical skills continue to stand out as this partnership moves into its fifth year.

Elliott Hahn

Description:
General Networks is the managed services provider for a business law firm. Aside from network monitoring, troubleshooting, and general management, they also oversaw a large cloud migration project.

Elliott Hahn

Client Info

Location: Torrance,  United States

Source:
IT Managed Services for Furniture Company 5.0

Feedback:
Since the transition to working with General Networks, systems downtime decreased. Employees express positive feedback with regard to their interactions with their support. The team offers speedy and reliable IT solutions. Although higher cost than a past provider, the quality makes them worthwhile.

Janet Huang

Description:
General Networks supports the ongoing day-to-day IT pursuits of a furniture company. They manage employee access to the company systems, purchasing and setup of IT equipment, network security, and servers.

Janet Huang

Client Info

Location: Commerce,  United States

Budget: $10k to $49k

Source:
Email Migration for Healthcare Research Nonprofit 4.5

Feedback:
General Networks successful utilized automated tools to migrate 200 users to a new email configuration. The process took place during weekends to reduce company downtime. They’re responsive, knowledgeable, and offer realistic solutions that make management decisions easy.

Description:
General Networks assisted an email migration from Microsoft Exchange 2007 to Office 365. They led the backend restructuring, while an internal team executed necessary procedures on staff workstations.

Client Info

Location: Los Angeles,  United States

Budget: $10k to $49k

Source:
IT Services for Facilities Service Firm 4.5

Feedback:
Integration of Office 365 has increased operational efficiency by enabling intuitive organization of essential documents. General Networks perform various support services with expertise and integrity. The staff is communicative and personable. Their billing process could be improved.

Patti Spenrath

Description:
General Networks provides managed IT services. In addition to daily support and maintenance, they offer complex solutions like transferring company files to Office 365 and SharePoint.

Patti Spenrath

Client Info

Location: Los Angeles,  United States

Budget: $50k to $199k

Source:
California Utilities Organization Open Text Upgrade 5.0

Feedback:
The number of system users has sharply increased due to new functionality. Feedback was overwhelmingly positive. General Networks was involved in every aspect of the project and responsive to all problems quickly. The project came in under budget due to General Network’s great value.

Description:
General Networks performed a complete transfer of an OpenText project management system from eDocs to Content Server with the goal of expanding the use of document management.

Client Info

Location: United States

Budget: $200k to $999k

Source:
Utilities Company Open Text Project 5.0

Feedback:
General Networks performed all services needed at the promised budget. All work times were transparent and meticulously logged. The product has been successful and General Networks is highly recommended.

Description:
General Networks implemented an Open Text product and created a custom web portal. Services included product installation, configuration, custom development, support, and enhancement.

Client Info

Location: San Diego,  United States

Budget: $200k to $999k

Source: